Privacy Policy - Comfortease

Effective Date: 23 July 2026

Welcome to ComfortEase Healthcare Pvt. Ltd. and WheelchairKart.com. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website, purchase our products, or contact us.

⸻

1. Who We Are

ComfortEase Healthcare Pvt. Ltd.

Manufacturer & Supplier of Mobility, Rehabilitation & Home Healthcare Equipment

Registered Office

A-152, Sector-69, Noida, Uttar Pradesh – 201309

Email: comforteasehealthcare@gmail.com

Website: www.wheelchairkart.com

Phone:

+91 9953937403

+91 8920131444

+91 7982199708

⸻

2. Information We Collect

We may collect the following information:

Personal Information

* Name

* Mobile Number

* Email Address

* Billing Address

* Shipping Address

* Company Name

* GST Number (if applicable)

Order Information

* Products Purchased

* Order History

* Payment Status

* Delivery Details

Technical Information

* IP Address

* Browser Type

* Device Information

* Cookies

* Website Usage Data

⸻

3. How We Use Your Information

Your information is used to:

* Process your orders

* Deliver products

* Provide customer support

* Send order updates

* Respond to enquiries

* Improve our products and services

* Prevent fraud

* Comply with legal obligations

* Offer promotional offers (only if you choose to receive them)

⸻

4. Payment Information

We do not store your debit card, credit card, UPI PIN, or banking passwords.

Payments are processed securely through trusted third-party payment gateways.

⸻

5. Sharing of Information

We do not sell or rent your personal information.

We may share information only with:

* Courier & Logistics Partners

* Payment Gateway Providers

* Government Authorities (when required by law)

* Service Providers assisting in business operations

⸻

6. Cookies

Our website may use cookies to:

* Improve browsing experience

* Remember preferences

* Analyse website traffic

* Enhance website performance

You may disable cookies through your browser settings.

⸻

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure.

⸻

8. Marketing Communications

We may send promotional emails, SMS, or WhatsApp messages regarding products, offers, and services.

You can opt out at any time by contacting us or using the unsubscribe option where available.

⸻

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites.

⸻

10. Product Reviews & Testimonials

If you submit reviews, testimonials, or photographs, you grant us permission to display them on our website and marketing materials unless you request otherwise.

⸻

11. Children’s Privacy

Our products and website are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

⸻

12. Your Rights

You may request to:

* Access your personal information

* Correct inaccurate information

* Update your information

* Delete your personal information (subject to legal or contractual obligations)

* Withdraw consent for marketing communications

To make a request, please contact us using the details below.

⸻

13. Data Retention

We retain your information only for as long as necessary to:

* Complete your orders

* Provide after-sales support

* Comply with legal, tax, and accounting requirements

* Resolve disputes and enforce agreements

⸻

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the revised effective date.

⸻

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact: