Effective Date: 23 July 2026
Welcome to WheelchairKart.com, a division of ComfortEase Healthcare Pvt Ltd. By accessing, browsing, purchasing products, booking rentals, requesting services, or using this website, you agree to comply with and be bound by the following Terms & Conditions.
Please read these Terms & Conditions carefully before using our website or services.
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1. Acceptance of Terms
By accessing or using WheelchairKart.com, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, please discontinue use of the website and services.
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2. About WheelchairKart
WheelchairKart is a healthcare equipment platform operated by ComfortEase Healthcare Pvt Ltd, engaged in the sale, rental, servicing, maintenance, and supply of healthcare and mobility products including but not limited to:
* Manual Wheelchairs
* Electric Wheelchairs
* Hospital Beds
* Oxygen Concentrators
* CPAP & BiPAP Machines
* Patient Lifts
* Rehabilitation Equipment
* Healthcare Accessories
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3. Product Information
We make every effort to ensure product descriptions, specifications, pricing, images, and availability are accurate.
However:
* Product images are for illustration purposes and may vary from actual products.
* Specifications may change without prior notice due to manufacturer updates.
* Availability is subject to stock status.
* Prices are subject to change without notice.
WheelchairKart reserves the right to correct any errors or inaccuracies at any time.
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4. Orders & Payments
Order Acceptance
All orders are subject to acceptance and availability.
WheelchairKart reserves the right to:
* Accept or reject any order.
* Limit quantities purchased.
* Cancel orders due to pricing or inventory errors.
Payment
Orders may require full or partial advance payment depending on product category, customization requirements, rental terms, or institutional procurement agreements.
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5. Shipping & Delivery
Delivery Timelines
Estimated delivery timelines are provided for guidance only and may vary due to:
* Product availability
* Location
* Logistics delays
* Force majeure events
Delivery Responsibility
Customers must ensure accurate shipping information.
Additional charges may apply for failed deliveries caused by incorrect addresses or customer unavailability.
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6. Rental Services Terms
For healthcare equipment rentals:
Rental Eligibility
Customers must provide valid identification and contact information.
Security Deposit
Certain rental products may require a refundable security deposit.
Rental Period
Rental charges apply for the agreed duration and renewal periods.
Equipment Care
Customers are responsible for maintaining rented equipment in reasonable condition.
Damages beyond normal wear and tear may result in repair or replacement charges.
Equipment Return
Equipment must be returned in working condition at the end of the rental period.
Additional charges may apply for delayed returns.
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7. Service & AMC Terms
Service Visits
Service charges may apply depending on warranty status, location, and nature of service.
AMC Coverage
Annual Maintenance Contracts (AMC) cover only the services specifically outlined in the applicable AMC agreement.
AMC does not cover:
* Physical damage
* Misuse
* Unauthorized modifications
* Consumables unless specifically mentioned
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8. Warranty
Warranty terms vary by manufacturer and product category.
Warranty generally does not cover:
* Normal wear and tear
* Accidental damage
* Water damage
* Electrical fluctuations
* Unauthorized repairs
* Improper use
Customers should refer to the specific warranty documentation supplied with the product.
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9. Returns & Replacement
Returns and replacements are subject to product category, condition, and applicable manufacturer policies.
Non-Returnable Items
Generally include:
* Customized products
* Special order products
* Consumables
* Products damaged due to misuse
Any approved return or replacement request must be reported within the specified period after delivery.
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10. User Responsibilities
Users agree not to:
* Use the website for unlawful purposes.
* Submit false or misleading information.
* Attempt unauthorized access to website systems.
* Disrupt website functionality.
* Violate intellectual property rights.
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11. Intellectual Property
All content on WheelchairKart.com including:
* Logos
* Text
* Product descriptions
* Images
* Graphics
* Website design
is the property of WheelchairKart or its licensors and is protected under applicable intellectual property laws.
Unauthorized use, copying, or reproduction is prohibited.
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12. Limitation of Liability
To the maximum extent permitted by law:
WheelchairKart and ComfortEase Healthcare Pvt Ltd shall not be liable for:
* Indirect damages
* Consequential damages
* Loss of business
* Loss of profits
* Service interruptions
* Delays beyond reasonable control
The maximum liability shall not exceed the value of the product or service purchased.
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13. Medical Disclaimer
The information provided on this website is intended for general informational purposes only.
Products sold or rented through WheelchairKart are not intended to replace professional medical advice, diagnosis, or treatment.
Customers should always consult qualified healthcare professionals before making medical decisions.
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14. Third-Party Products & Brands
Certain products available on WheelchairKart may belong to third-party manufacturers and brands.
All trademarks, logos, and brand names remain the property of their respective owners.
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15. Privacy
Your use of this website is also governed by our Privacy Policy.
Please review our Privacy Policy to understand how your personal information is collected and used.
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16. Force Majeure
WheelchairKart shall not be held responsible for delays or failure to perform obligations due to events beyond reasonable control, including:
* Natural disasters
* Government restrictions
* Pandemic-related disruptions
* Transportation interruptions
* Labor disputes
* Supply chain disruptions
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17. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
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18. Modification of Terms
WheelchairKart reserves the right to modify these Terms & Conditions at any time without prior notice.
Updated terms will be published on this page and become effective immediately upon posting.
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19. Contact Information
WheelchairKart
A Division of ComfortEase Healthcare Pvt Ltd
Delhi Experience Centre
UG-18/19, Somdutt Chamber-2
Bhikaji Cama Place
New Delhi – 110066
Noida Office
A-152, Sector 69
Noida – 201309
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By accessing or using WheelchairKart.com, you acknowledge and agree to these Terms & Conditions.